RETURN AND SHIPPING POLICIES
Return & Exchange Policy
Thank you for your purchase. We hope you are happy with your Fatbay purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
Returns
All items must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attahed.
Return Process
To return an item, place the item securely in its original packing, and mail your return to the following address:
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Fatbay Fishing Co.
648 N. Rife St.
Aransas Pass, TX 78336
United States
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Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
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Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Please note:
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A $5.00 restocking fee will be charged for all returns.
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We accept returns on any items for up to 30 days after the purchase date. Returns are only accepted on unworn items with the original tags attached.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us at:
Phone: (956) 434-1457
Email: fatbayfishingco@gmail.com